ASSOCIATE ARTICLE - Peter de Jager
The Essential
Ethical Exam
It's difficult to think of a subject
touchier than that of what actions are "Right" and
what are "Wrong", especially when we're discussing a
real life situation. Ethics places not only our
actions and behavior under the microscope, but it also
scrutinizes our integrity and worth as a person. Since
Ethics is so personal, it is socially unacceptable to
name names when discussing specific situations.
Imagine how you would respond if I used an example in
this article using your name, or the name of your
manager?
Despite this reluctance to speak frankly
about ethical issues, one need only read the headlines
and newspaper editorials to know there is a great and
growing need for more emphasis on ethical behaviour.
Nothing can destroy a career faster, especially if you
have any amount of fiduciary responsibility, than the
exposure of unethical behaviour.
Based on today's headlines, one would
suspect that people don't have a firm grasp on the
difference between right and wrong. Yet I believe most
of us know exactly when we are acting unethically, and
that we act unethically with deliberate intent.
The legal system believes sane people
have an innate ability to determine "Right" from
"Wrong", so much so that it's includes the ability to
tell right from wrong as one of the definitions of
sanity. In a real sense, for someone to question your
ethics is the same as questioning your sanity.
If you're unsure whether or not an
action is ethical, there's a simple
acid test to you. Ask yourself the question, "Would I
have any objection to having my actions detailed
on the front page of a national newspaper?" If you can
honestly answer "No" then the chances are good that
you're acting ethically.
This even works when
it is our intent to act unethically. The image of
that glaring headline, and the obvious consequences of
such visibility, should be enough to force us to
reconsider our actions... not because they're wrong, but
because of the negative consequences.
This acid test speaks
to the heart of ethical behaviour; it recognizes than an
action is deemed to be ethical or not, according to
public opinion. (That sentence is a loaded one, and
worthy of at least one semester of heated philosophical
debate, but for the purposes of this discussion, "It's
good enough") In some cultures there is nothing wrong
with the concept of Bakeesh ('tip' to a public
official), it is merely the accepted way of doing
business.
This behaviour is not
as acceptable in North America, but Bakeesh isn't
totally foreign to our culture. When I was working my
way through university as a plumber's apprentice, It was
made abundantly clear to me that the plumbing inspector
was "entitled" to go to the head of the line when the
coffee truck arrived. They also received large
quantities of booze as Christmas gifts, as did every
other inspector necessary to the construction of a
modern building.
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Wanted! Change Management Case Studies.
When it comes to Change Management, what works?
What fails? What's more difficult? And what do
most of us do when it comes to large change
projects? Enterprise columnist Peter de Jager and
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collaborating on a large survey to answer some of
these questions. Over the coming months we're
going to collect somewhere between 20-25,000
Change Management case studies from all over the
world. If you'd like to participate in this
massive study, then visit
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This survey will take 15-45 minutes to
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Your personal contact information will not be made
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The question arises,
when does the phrase "rank hath its privileges" become a
euphemism for "bribe"? For the answer... go back to that
question, would government inspectors be comfortable
having the details of all their gifts publicized?
To bring this closer
to home, I think we'd all agree that when a manager
responsible for dealing with vendors, is receiving
preferential treatment or gifts, that it might affect
their purchasing decisions... therefore it might be
better if they did not accept gifts or special
treatment. When it comes to vendor purchasing
relationships, managers, like Caesar's wife, must be
above reproach.
That last point is an
important one. Not only is it necessary to act
ethically, it is also necessary to protect ourselves
from any suspicion of impropriety. An accusation of
wrong doing always trumps a denial. This is why the
newspaper headline test is important. It guarantees in
advance that when our actions do become public, and they
will if there's any sort of story worth reporting, then
our actions will be judged as ethical.
©
Peter de Jager – Peter
is a Keynote Speaker and
Consultant. He speaks on
Change and other issues
related to management.
Contact him at
pdejager@technobility.com
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