ASSOCIATE ARTICLE - Carol Humphries
Vision and
Mission: Seven Suggestions Why You Need Both
One of the most
common questions that I’m asked is whether there is any
difference between a mission and a vision. It’s a
question that has a quick answer – yes!-with a
whole lot of reasoning behind it.
I’m always glad to be
asked this question because it’s usually asked by a
thoughtful person who wants to do their best for their
organization. The person has likely been reading or
talking to someone who uses the words mission and vision
or perhaps has to fill out a form where they are
required. People who ask this question are actually
aware that you need to have one if not both, and care
enough to find out which they should use.
I think there are
good reasons why people talk about mission and vision
these days.
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The awareness
of mission and vision has three major bases:
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There are many books, articles,
conferences speakers that speak in lay language about
mission and vision. What used to belong to researchers
and high level consultants is now everywhere for
anyone.
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There are consultants aplenty who are
trained to use one or the other words and justify
neither.
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Business models for non-profits use
these words and there continues to be a transference
of what is good for the ‘for profit’ sector to the
‘not for profit’ sector.
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Funding requirements are now as
never before asking for the mission and vision to be
filled in the blanks.
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Semantics are
more precise because people talk about it more
often. When we invent new words its because this is
important for communication. I think that the
distinctions between mission and vision are becoming
more important.
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There is a trend to
making sure that a framework is in place.
People care more about how we do things right and are
moving away from the ‘just do it’ approach to one that
requires a more serious framework. The dot com hurry
up and get going had its place and lost it to be
replaced by a calculated and considered approach.
Here are 7 questions
with answers that might help to provide more rationale
as to why an organization needs both a mission and a
vision:
What exactly are a
mission and a vision?
A mission and a
vision are statements that have been written to guide
certain actions and future states:
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A mission is what an organization
does, its action; a vision is what an organization
would like to happen as a result of the action that it
does.
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Mission equals the action; vision is
the ultimate result of the action.
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Mission answers the question “What
would not happen if we were not here as an
organization?” Or more positively, “What change is
achieved because we exist?
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Vision answers the question: “What are
the results, the ends, the consequences of our
action?”
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Vision looks forward; mission looks at
today.
Do we need both a
mission and a vision?
Yes. You need to be
able to tell yourself both what you do and why to make
sense of your work. I like Joel Barker’s quote from the
Power of Vision, a training video for organizations who
need examples about how individuals and organizations
use vision for their success. Vision without action is
merely a dream. Action without vision just passes the
time. Vision with action can change the world. If you
have just a mission, the action written, - and not the
vision, you will not know where you’re going or if you
have arrived.
In an organization,
vision is to leadership as mission is to management. Can
everyone be a leader? Can everyone be a manager? No, but
you need to have some of both leadership and management.
How do we figure
out two when one is hard enough to do?
Vision-creating is
one of those things that people either love or hate to
do. If you are part of a team that is giving birth to a
vision you need to try and be creative about how you do
this. This kind of thinking, of visioning, takes time;
takes lots of input from members and other key
stakeholders; and, I believe it takes a creative and
task-oriented facilitator to help it happen.
Which do we decide
first - the vision or the mission?
Since the vision is
the most difficult for most people to come up with, I
suggest that you find the mission first. Focus on the
answering the easiest question first – “what do we do?”
which gives you the mission, then answer the question –
“what will happen as a result of what we do? - which
gives you the vision.
How often do we
change the mission and vision?
A vision is tied to
the strategic plan and may not change in much less than
5 years if not more. A mission could change annually
and since it directs the annual or business plan,
depends on the external and internal changes. The
mission could change in less than 5 years as long as it
still fits with the vision.
How do we know our
vision and mission are right?
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People nod when you
tell them what you do.
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People who are part
of your organization can visualize themselves and what
they do in the vision and mission statements.
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The mission and
vision are still exciting to the creators the morning
after the retreat.
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The mission and
vision make sense for our organization and fits with
all we say we are and do.
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There’s an
irresistible pull of emotion in the center of us
around the vision – that makes us feel that it’s
right.
How long are the
vision and mission?
Vision and mission
statements are just that – brief and concise. If you
are writing pages and pages you likely will cause
confusion. On the other hand, if you make the statements
too short you are likely writing a slogan. Try to keep
the vision and mission statements long enough to make
sense and short enough for people to remember, and say,
easily.
Vision and mission
statement are foundational parts of good governance.
Organizations which work at having both will find that
they will have no problem distinguishing between a
vision and mission and using them toward their success.
Carol
Humphries is
passionate about helping organizations
learn how to use good governance. She
created Good Governance™ which includes a
best practise of regular Environmental
Scanning. As a consultant, Carol has
worked with international, national,
provincial and local organizations.
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