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IN THIS ISSUE
FRONT PAGE
FEATURE
The CEO Role in Associations
VIEWPOINT
Readers' Views
ASSOCIATE ARTICLE
Moving to Good Governance: Digging Into Organizational Change
ASSOCIATE ARTICLE
Interim Management and Leadership: Making the Best of a Difficult Time
GUEST ARTICLE
Balanced Scorecards for Members
GUEST ARTICLE
Boosting Revenues From Existing Products and Services
GUEST ARTICLE
What's Happened to Travel?
GUEST ARTICLE
A Brand New "War of the Words" Has Just Started
TOOLS, TIPS AND RESOURCES
PAST ISSUES
BETTER PRACTICES

Standardizing Data Entry in Your Membership Database

As much as possible, you want to goof-proof data entry. There are many ways to do that:

1) Force fields to be capitalized. 

Examples include:

  • province abbreviations

  • postal codes

  • membership codes

  • meeting codes

2) Limit entry to standard values that are in a lookup table. 

Examples include:

  • province abbreviations/names

  • country names/codes

  • chapters / districts / regions

  • education programs

  • types of educational degrees

  • business types

  • sales volumes of member companies

3) Have a style manual on data entry. 

Agree on elements like:

  • How a member's name will be recorded (where does the middle initial go, use of prefix and suffix, credentials etc.)

  • Addressing standards and abbreviations

  • Duplicate record avoidance and what constitutes a duplicate record.

4) Even with the steps taken above, you might still want to use outside vendors for periodic address standardization and to review your file for duplicates.

Adapted from a presentation on "Getting More From Your Database and Your Data" by John Boggess and Wes Trochlil.  http://www.effectivedatabase.com 

Used with permission.


The practices described in this area are described as Better Practices for a very good reason. We have a great deal of difficulty with the term best practices used in any other context than to refer to the results of benchmarking exercises involving real and relevant organizations with tangible results.  We offer Better Practices related to areas where we feel that change is needed in associations. Better Practices are intended to provoke thought, and to encourage organizations to think about what they are doing and how they are doing it.  

Association Xpertise Inc. (AXI) is a full-service company providing consulting and other services to associations and non-profits.    Details

 

MAY 2003
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