BETTER PRACTICES
Improving Employee,
Volunteer and Chapter Access to Information and
Documents
Organizations can use internet
technology to make internal information and documents
available, with limitations, to staff, volunteers (such
as Board members), and Chapters.
The approach used could be an intranet
(a private network that looks like the internet but is
only available internally to those who have access to
the network), an extranet (basically the same as a
intranet except there is limited controlled access via
the Internet), or a password-protected area of a
website. The right choice for your organization should
be based on the confidentiality of the information, the
current technological capabilities of the organization,
and who needs access to the materials.
Whatever the route selected, the value
can be significant. The following are some of the
items that could be included:
Employees
-
Employee Handbook
-
HR and benefit forms and information
-
Financial information and forms
-
Org chart, contact info, etc.
-
Staff policies
-
Operations Manuals
-
Plans and Budgets
-
Reports and Financial Statements
-
Staff Calendar
-
FAQs
Board Members
-
Agendas
-
Minutes
-
Bylaws
-
Board Policies
-
Board Manuals
-
Board Calendar
-
Research Results
-
Background Material and Reports
-
Performance Information and Stats
-
Budgets
-
Financial Statements
-
Forms (e.g. Expense Claim Forms)
-
Contact Information
-
FAQs
Chapters
These lists are just the beginning.
Organizations will quickly identify other information to
include for applicable audiences.
Making it work:
-
Keep materials current
-
Include all appropriate documents and
information
-
Make use easy and fast
-
Involve the users in defining contents
-
Deal with permission changes, additions
and deletions quickly
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