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REALITY CHECK
Dealing With Dumb Members
BETTER
 PRACTICES
Employee Recruitment and Retention
TOOLSHED
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TECHNOLOGY
 TIPS
Spam Protection
POLICIES AND
 PRACTICES
Internet Usage
TEMPLATES PLUS
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RELEVANT
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IN THIS ISSUE
FRONT PAGE
FEATURE
Effective CEO Evaluation
VIEWPOINT
Is it Time for Whistleblower Protection in Associations?
ASSOCIATE ARTICLE
Look Out! Environmental Scanning for Associations
GUEST ARTICLE
Building Trust Between Boards and Staff

GUEST ARTICLE
Customer Service in Member Based Associations


GUEST ARTICLE
The Changing eStrategy Context for Associations


GUEST ARTICLE
How To Make New Members Feel Welcome


GUEST ARTICLE
Executive Coaches Offer Associations a New Game Plan
GUEST ARTICLE
A Virtual Success


REGULAR COLUMNS
Change Management with Peter de Jaeger

Customer Relationships with Paul Ward
TOOLS, TIPS AND RESOURCES
PAST ISSUES
POLICIES AND PRACTICES

E-Mail and Internet Usage

The following is a sample policy related to the use of e-mail and the Internet by staff.

E-MAIL SYSTEM

The e-mail system is used to facilitate business-related communication throughout the company and field locations. Employees who use the e-mail system should keep the following in mind. The e-mail system is to be used primarily for company business as it relates to the application of your position. Information on the e-mail system is considered proprietary and belongs to the association and that the associaiton reserves the right to review that material with or without employees' knowledge.

Extensive personal use of the e-mail system is discouraged to reduce the amount of e-mail traffic so that company business can take priority. At no time should the system be used to communicate opinions such as politics, social issues or personal biases.

E-mail users should understand that information on the system is not greatly protected and highly confidential and sensitive material should not be placed on the e-mail system; it should be communicated directly to the applicable parties by other means.

INTERNET CODE OF CONDUCT

Access to the Internet has been provided to staff members for the benefit of the organization and its customers. It allows employees to connect to information resources around the world. Every staff member has a responsibility to maintain and enhance the company's public image, and to use the Internet in a productive manner. To ensure that all employees are responsible, productive Internet users and are protecting the company's public image, the following guidelines have been established for using the Internet.

Acceptable Uses of the Internet

Employees accessing the Internet are representing the company. All communications should be for professional reasons. Employees are responsible for seeing that the Internet is used in an effective, ethical and lawful manner. Internet Relay Chat channels may be used to conduct official company business, or to gain technical or analytical advice. Databases may be accessed for information as needed. E-mail may be used for business contacts.

Unacceptable Use of the Internet

  1. The Internet should not be used for personal gain or advancement of individual views. Solicitation of non-company business, or any use of the Internet for personal gain is strictly prohibited. Use of the Internet must not disrupt the operation of the company network or the networks of other users. It must not interfere with your productivity.

  2. Dialing into our network from home to access the Internet, except for a direct business purpose.

Communications

Each employee is responsible for the content of all text, audio or images that they place or send over the Internet. Fraudulent, harassing or obscene messages are prohibited. All messages communicated on the Internet should have your name attached. No messages will be transmitted under an assumed name. Users may not attempt to obscure the origin of any message. Information published on the Internet should not violate or infringe upon the rights of others. No abusive, profane or offensive language is transmitted through the system. Employees who wish to express personal opinions on the Internet are encouraged to obtain their own usernames on other Internet systems.

Software

To prevent computer viruses from being transmitted through the system there will be no unauthorized downloading of any software. All software downloads will be scanned for viruses.

Copyright Issues

Copyrighted materials belonging to entities other than this company may not be transmitted by staff members on the Internet. One copy of copyrighted material may be downloaded for your own personal use in research. Users are not permitted to copy, transfer, rename, add or delete information or programs belonging to other users unless given express permission to do so by the owner. Failure to observe copyright or license agreements may result in disciplinary action from the company or legal action by the copyright owner.

Security

All messages created, sent or retrieved over the Internet are the property of the company, and should be considered public information.

The company reserves the right to access and monitor all messages and files on the computer system as deemed necessary and appropriate.

Internet messages are public communication and are not private. All communications including text and images can be disclosed to law enforcement or other third parties without prior consent of the sender or the receiver.

Harassment

Harassment of any kind is prohibited. No messages with derogatory or inflammatory remarks about an individual or group's race, religion, national origin, physical attributes, or sexual preference will be transmitted.

Violations

Violations of any guidelines listed above may result in disciplinary action.

 

Source: ASAE discussion list, posting by Donna F. Dunn of the American Agricultural Economics Association.

 

Association Xpertise Inc. (AXI) is a full-service company providing consulting and other services to associations and non-profits.    Details

 

MAY 2004
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