IN THIS ISSUE
FRONT PAGE
FEATURE
Addressing Board Knowledge Gaps
VIEWPOINT
Getting Together
GUEST ARTICLE
Using Technology To Improve Board Performance
GUEST ARTICLE
Changing Demographics and Globalization Demand New Strategies
GUEST ARTICLE
Virtual Chapters in Associations
GUEST ARTICLE
Association Toy or Tool?
GUEST ARTICLE
Impact of PIPEDA on Charitable and Non-Profit Organizations
REGULAR COLUMNS
Change Management with Peter de Jaeger
Public Affairs with Huw Williams
Customer Relationships with Paul Ward
TOOLS, TIPS AND RESOURCES
PAST ISSUES
|
COLUMN -
Public Affairs
Building A Solid
Association Advocacy Strategy
Advocacy strategies do
not have to be complicated. More importantly, they should
not be fixed or rigid plans but rather living breathing
strategies that can adapt quickly to a constantly changing
environment. As President Eisenhower once states
regarding strategy, “Plans are worthless, planning is
everything.”
Advocacy strategies can
be pro-active or reactive. Pro-active strategies are more
desirable as they are usually less costly, both in terms
of dedicated financial and human resources and mitigating
adverse effects of government regulations on members.
Pro-active strategies or “soft lobbying” is an attempt to
put your organization ahead of the curve. Sometimes
however, advocacy strategies are developed in response to
a particular government announcement, legislation or
impending policy.
Highlighting issues of
potential concern and providing a professional assessment
of the impact on members is critical. It is important
that associations continually scan the external
environment and government agendas. This allows
associations to be less reactive in their advocacy
approach
There are several key
steps involved in the advocacy planning process.
Components of an advocacy strategy might include:
-
Identify issue – what is your
concern, problem or focus?
-
Set goals – what is your
objective? What outcomes are acceptable and what
alternatives are acceptable to the membership?
-
Research and get facts – facts
make your arguments more credible. Avoid anecdotes.
-
Determine your target audiences
– whom are you trying to communicate with? Elected
officials, public servants, media, public or membership?
-
Develop a formal position –
develop statements, key messages, brief, or scientific
paper
-
Develop tactical action plan –
timelines, activities, and assignment of
responsibilities
-
Communicate with your target
audience – inform your target audience of your
concerns. Establish communications and begin developing
relationship.
-
Consult your membership –
continue to seek input from your membership and involve
your membership in the process.
-
Keep your membership informed
– keep your membership informed of progress
-
Build coalitions – look to
develop relationships with organizations of common
interest. Share information or join in more formal
coalitions.
-
Review Campaign – review
campaign. Make adjustments where necessary. Fine
tuning lobby efforts is key!
-
Feedback – seek feedback from
members, media, public, officials. They can be good
indicator of your future success.
Developing a
Position
Developing a position is the most
important component of any advocacy strategy. However,
for non-profit organizations with more than one member,
developing a consensus around an advocacy strategy may
prove daunting.
One method of soliciting membership input
is through membership questionnaires. A simple
questionnaire might state or review a list of key
government relations issues and ask the membership to rank
them in priority from most important to least important.
Once the results are tabulated, the association should
have a clear direction and mandate from its members to
focus on certain key issues. These questionnaires are
extremely effective when using the Internet as a delivery
mechanism.
Often, however, time
and resources do not allow your organization to canvass
its entire membership for a response. In my experience,
the development of issue-specific committees is the
quicker and more cost effective way to develop a
position. Short-term advocacy committees or ‘Task Forces’
are highly effective methods used by associations in
developing positions to specific federal, provincial or
municipal issues. These committees can be highly
effective in tapping member expertise and ensuring that
staff fully represents member concerns.
It is impossible to
have a detailed government relations or public position
for every possible issue that might or might not arise.
Sometimes, developing a position on a particular issue may
take weeks or months of consultations with your membership
or board of directors. As a result, organizations are
left without a position when they need it most. For
example, your organization has an hour to respond to a
journalist’s deadline and the issue is extremely important
to your members, however, you don’t have a formal
position. Build contingency plans within your
organization to address these circumstances. Sometimes
developing a position quickly is better than having no
position at all.
Huw Williams is the President of
Impact Public
Affairs an Ottawa based government relations firm.
He is co-author of a book
released this year entitled, “A Government Relations Guide
for Directors of Non-Profit Organizations” published by
the Canadian Society of Association Executives
http://www.csae.com/.
|
JANUARY 2004
OUR MISSION
To build better
associations and non-profits by
delivering unique
and unparalleled expertise, programs
and services
to their staff and
volunteers.
|