IN THIS ISSUE:

FEATURE
Addressing Board Knowledge Gaps
AXI president Wayne Amundson provides insights and practical advice on the role and importance of knowledge in the Board's governance effectiveness... [FULL STORY>


VIEWPOINT
Getting Together
Some key organizations in the association world are merging. AXI president Wayne Amundson says it is about time... [FULL STORY>


ASSOCIATE ARTICLE
Planning to Plan
Ottawa-based AXI Associate Jane Logan reminds readers that some preparation is needed before associations start their planning, and provides timely and relevant tips on making those preparations... [FULL STORY>

GUEST ARTICLE
Using Technology to Improve Board Performance
An Association Case Study

Association executive Virgil Carter describes how the American Society of Mechanical Engineers used technology to reduce the Board's "paper pile", and shift Board meeting focus to strategic priorities and away from operations and the routine... [FULL STORY>


GUEST ARTICLE
Changing Demographics and Globalization Demand New Strategies
Association marketing guru Jay Schiavo takes a look at how professional and industry associations must respond to critical external changes that can't be avoided or ignored ...[FULL STORY>
GUEST ARTICLE
Virtual Chapters in Associations
Association leadership coach Cynthia D'Amour discusses some of the new realities faced by associations looking to launch virtual chapters...[FULL STORY>
GUEST ARTICLE
Association Toy or Tool?

Our Blackberry Experience

Jan Sampson, director of internal operations with ICABC, shares a real-life example of how the effective application of technology can assist an association management team to be more effective...[FULL STORY>


GUEST ARTICLE
Impact of PIPEDA on Charitable and Non-Profit Organizations

Non-profit lawyer Mark Wong lays out a good summary of the federal privacy legislation and its impact on not-for-profit organizations...[FULL STORY>


REGULAR COLUMNS
Change Management with Peter de Jager... [FULL STORY>
Public Affairs with Huw Williams... [FULL STORY>
Customer Relationships with Paul Ward... [FULL STORY>
Tools, Tips and Resources
Check out the <ELEVEN ITEMS> available this month or the <ARCHIVE> of dozens of items from past issues.
AXI News
Find out the latest <NEWS> from AXI.
JANUARY 2004

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